Child Safety Policy

Effective Date: May 22, 2025

At Fonybox, the safety and protection of children is our highest priority. We are committed to maintaining a safe environment for all users and have zero tolerance for any content or behavior that could harm, exploit, or endanger minors. This Child Safety Policy outlines our comprehensive approach to protecting children on our platform.

Zero Tolerance for Child Abuse

Fonybox strictly prohibits any content that involves or promotes child abuse, child sexual exploitation, or any form of harm toward minors. We are committed to creating a safe environment for users of all ages. Any user found sharing, promoting, or engaging in such content will face immediate account suspension and will be reported to appropriate legal authorities in accordance with applicable laws.

1. Age Requirements and Verification

  • Minimum age: Fonybox is intended for users aged 13 and above in accordance with COPPA regulations
  • Age verification: Users must provide accurate age information during registration
  • Parental consent: Users between 13-17 are encouraged to have parental guidance and consent
  • Account removal: Accounts of users under 13 will be immediately deleted upon discovery

2. Prohibited Content and Behavior

The following content and behaviors are strictly prohibited and will result in immediate account termination:

  • Child sexual abuse material (CSAM): Any content depicting, promoting, or facilitating the sexual exploitation of minors
  • Grooming behavior: Attempts to build relationships with minors for inappropriate purposes
  • Inappropriate communication: Sexual or romantic advances toward users identified as minors
  • Exploitation: Any attempt to exploit, manipulate, or harm children
  • Sharing personal information: Requesting or sharing personal details of minors
  • Bullying and harassment: Content targeting minors with harmful intent
  • Age-inappropriate content: Sharing content unsuitable for the platform's young users

3. Content Moderation and Safety Measures

Safety Dashboard for Content Moderation

Fonybox empowers our moderation team with a dedicated internal Safety Dashboard designed to monitor, review, and take action on user-generated content reported by the community. This includes:

  • Real-time review of reported content (voice recordings and profile information)
  • Human moderation for all sensitive or concerning cases
  • Immediate removal and account suspension for violations
  • Escalation protocols for child safety concerns

3.1 Proactive Monitoring

  • 24/7 human moderation: Our trained safety team reviews reported content around the clock
  • Community reporting: Users can easily report concerning content using in-app tools
  • Pattern detection: We monitor for suspicious behavior patterns that may indicate child safety risks
  • Regular audits: Systematic reviews of user interactions and content

3.2 Response Protocols

  • Immediate action: Suspected child safety violations are prioritized and reviewed within 1 hour
  • Content preservation: Evidence is preserved for law enforcement when necessary
  • Account suspension: Immediate suspension of accounts involved in violations
  • Law enforcement reporting: Prompt reporting to appropriate authorities as required by law

4. Reporting Mechanisms

We provide multiple ways for users to report child safety concerns:

  • In-app reporting: Easy-to-use report buttons on all content
  • Anonymous reporting: Option to report concerns without revealing identity
  • External reporting: Clear guidance on contacting local authorities when appropriate

How to Report Child Safety Concerns

If you encounter any content that appears to involve child exploitation or abuse, please report it immediately using one of these methods:

  • In-app: Use the report button on the concerning content
  • Emergency: Contact local law enforcement if immediate danger is suspected

5. Law Enforcement Cooperation

  • Full cooperation: We cooperate fully with law enforcement agencies in cases involving child safety
  • Legal reporting: We comply with all mandatory reporting requirements under applicable laws
  • Evidence preservation: We maintain and provide evidence as required by legal processes
  • International cooperation: We work with law enforcement agencies globally to protect children
  • NCMEC reporting: We report child sexual abuse material to the National Center for Missing & Exploited Children when required

6. Privacy Protection for Minors

  • Limited data collection: We collect minimal personal information from users under 18
  • No targeted advertising: Minors are not subject to behavioral advertising
  • Parental rights: Parents can request access to or deletion of their child's data
  • Enhanced privacy settings: Default privacy settings are more restrictive for younger users

7. Education and Awareness

  • Safety resources: We provide safety tips and resources for users and parents
  • Digital citizenship: We promote responsible online behavior through educational content
  • Awareness campaigns: Regular communication about online safety and reporting mechanisms
  • Parent guidance: Resources to help parents understand and monitor their children's online activities

8. Staff Training and Background Checks

  • Background verification: All employees with access to user data undergo background checks
  • Safety training: Regular training on child protection policies and procedures
  • Incident response: Staff are trained to recognize and respond appropriately to child safety concerns
  • Ongoing education: Continuous updates on best practices and legal requirements

9. Technology and Safety Tools

  • Human-first approach: All content moderation is performed by trained human moderators
  • Blocklist management: Maintained database of known harmful content and users
  • User controls: Comprehensive blocking, reporting, and privacy controls for users
  • Safe search: Content discovery algorithms prioritize age-appropriate content

10. Enforcement and Consequences

  • Zero tolerance: Any violation of child safety policies results in immediate account termination
  • No warnings: Child safety violations do not receive warnings or temporary suspensions
  • Permanent bans: Violators are permanently banned from creating new accounts
  • Legal action: We pursue legal remedies when appropriate and cooperate with prosecutions
  • Industry sharing: We share information about violators with other platforms when legally permitted

11. Continuous Improvement

  • Policy updates: Regular review and updating of child safety policies
  • Industry collaboration: Partnership with child safety organizations and other platforms
  • Research investment: Ongoing investment in child safety research and technology
  • Community feedback: Integration of user and expert feedback into safety improvements

12. Emergency Contacts and Resources

For Immediate Danger:

  • India: Call 1098 (Childline) or 100 (Police)

Child Safety Organizations:

  • National Center for Missing & Exploited Children: missingkids.org
  • Childline India: childlineindia.org

General Support: [email protected]

Company: Sharkbone India Network Pvt Ltd

Address: 11, 1st Cross Rd, Kirloskar Layout, Siddeshwar Layout, Soundarya Layout, Sidedahalli, Bengaluru, Karnataka 560073, India

Emergency Response Time: Child safety reports are reviewed within 1 hour of submission, 24/7.

Remember: Your Safety Matters

If you are a minor experiencing inappropriate contact or feel unsafe, please tell a trusted adult immediately and report the behavior through our app or contact local authorities. You are not alone, and help is available.